Report. What problems do trukers consider as the most annoying in loading and unloading places?
What problems do drivers consider the most onerous at loading and unloading points?
What problems do trukers consider as the most annoying in loading and unloading places? :
- 56.3% of drivers downvote the service time, pointing long waiting time for entry, notification, loading, documents and failure to comply with designated hours and queues;
- 41.9% of drivers assess the quality of service as unprofessional, indicating the lack of proper communication, e.g. the causes of delays, lack of language skills, unpleasant and arrogant behavior, sluggishness of staff;
- almost every second location is a lack of sanitary facilities, 52.5% of drivers indicated that there is no access to shower, and 41.3% to toilet;
- 48.5% of drivers pay attention to the lack or insufficient number of parking space.
We invite you to read the report “Diagnosis of sanitation and parking conditions at logistics bases in Poland and in Europe“.